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Grant's passion is sharing his experience with
other professionals. He does this as an
entrepreneur, speaker and writer.


Here are some of his recent published works. We hope you find these FREE Advise Articles and Case Studies helpful to your marketing efforts. Visit our Quick-find Index if you are looking for a case study or useful tips on a specific direct marketing, Website or e-mail marketing, public relations, corporate identity or advertising topic.

FREE Advice Articles

FIVE QUESTIONS & ANSWERS: The Case Study
1. What is a Case Study? 2. What makes a case study a valuable PR tool? 3. How does a writer develop a case study? 4. With a case study in hand, what’s a company to do with it? 5. What does an exemplary case study look like? These questions are addressed in detail.

GUEST COLUMN: Six Reasons Why Your Competitors' Webpages Rank Higher Than Yours
Search Engine Marketing doesn't have to be a mystery. Ranking higher in Yahoo and Google doesn't have to be an exercise in futility. Have you reviewed your site's ranking in popular search engines lately? How does your site rank in Yahoo, Google and the other much-used engines as compared to your competitors' sites? If the answer is, "Not so good," then you might find this article of particular interest... By Anthony S. Blair

Motivate Your Audience with FEAR
A copywriter has few tools available to him or her with more motivating power than fear.

Improve Your Web Performance with Search Engine Optimization (SEO)
Here’s a critically revealing test for your Website. Imagine you are a potential customer for your product, and enter your product category in Google or another major search engine. Chances are you will not show up on the first results page. Or the second. And maybe not even in the top 100 listings. Find out why this should be important to you ...

What do you need to know about Insurance and the Internet?
Q: Do you know why the Internet has become an invaluable tool for insurance buyers?
Q: Is your company using its Website to its fullest potential to sell more and sell deeper?
If you answered “no” to one or both of these questions, you are NOT alone. Many, many insurance providers are NOT taking advantage of Internet to: Increase sales, improve customer service, increase product awareness and improve value-added services. Request the report, "The Internet: What every insurance marketer should know," today to learn more.

Maximizing the Punch of Microsites - Page 10 of .pdf
Q: I know that many marketers are using microsites — also known as landing pages — for a number of profitable applications online. Any tips on how to develop and maximize the potential for these powerful little sites? The answer is just a click away - page 10.

Testing Takes Guts ... but it Pays Off
Testing new ideas against your control package is essential when you are looking to improve response rates. The key word here is “testing.” Testing allows us to determine, in a real world setting, what works, what doesn't work and why. Like direct marketing itself, testing is about numbers, ROI and data.

What's a "MICROSITE" and why do I need one?
There was much interest from marketers and the media following Grant A. Johnson's presentation of "Microsites…Maximizing the Punch of These Little E-Marketing Powerhouses" at the Chicago Direct Marketing Association annual conference in April. The Wisconsin Direct Marketing Association asked Grant to submit an article to reiterate the important topics, guidelines and tips from his CADM presentation.

How to Improve Your PR Results
Even though the economy is showing some positive signs of growth, the promotion budgets needed to take advantage of this situation might still be anemic. So now might be a good time to employ what has traditionally been considered free advertising. PR (public relations) really isn't completely free, of course, but it's more cost-effective than most other forms of promotion. Read about five steps a savvy marketer can take to use PR to its full advantage.

Direct Marketing to the Guilty
Since the day Adam accepted Eve's offer of a shiny apple, we've all been subject to those uncomfortable, sweaty-palm, sleepless-night feelings of guilt at one time or another. Savvy direct marketers have used this inherent human culpability as the emotional driver in some of their most successful mailing efforts. Direct marketers know that when recipients accept something from them, they're more inclined to feel obligated to send back an order, or perhaps a nice, generous contribution. They'd feel guilty if they didn't.

This Message is for You, Exclusively
I've come to discover, primarily through direct mail, that a number of well-known firms and organizations consider me a "preferred customer," indeed a "valued friend" who has been "invited" to partake of life's finer things, in "limited quantities," of course, and that each one of these treasures has been specially "reserved in my name." These direct marketers are wise to the basic truth: customers do not give a hoot about companies, their products or services. Customers care about one thing, exclusively, themselves.

Oops, Let's Try It Again!
Direct marketers understand how “controlled mistakes” can significantly and positively affect their bottom lines. In fact, to be more successful, maybe we should think about the awful, horrific mistakes we could make with our next direct mail effort. If we plan for the unexpected and test a radical idea or two, it could lead to more creative, meaningful and response-laden results. Here's a few tips to help you learn from your fortuitous mistakes.

The Newsletter Is Stronger Than Ever
Newsletters help businesses generate sales leads, acquire new business and improve customer retention. Keep your company front-of-mind with an online and/or printed newsletter. Newsletter readers evaluate newsletters using criteria such as readability, interesting information, well-written, well-designed, access to additional information/content, and overall satisfaction. This article shares content ideas, solutions to common challenges and newsletter examples.

To Insert or Not To Insert
You already realize the value of the personal direct mail letter as a powerful direct response tool. In fact, we've shared tips that can help you write a better, more effective letter package. Now it's time to decide what other elements should be included in your letter package. A Buckslip? Lift Notes? Post-it Note? Premium? Will any of these items help you further tweak the interest of your audience? Most importantly, will the inclusion of one or more of these elements increase the response of your mailing? Today, you'll read about the purpose and design strategy behind these extra pieces.

Sizzling Hot Teaser Copy – Tips from a Pro
We interviewed veteran direct response copywriter Randy Jaroch to find out how to write irresistible teaser copy. We hope his insights for developing sizzling hot teaser copy will help you with your upcoming direct response endeavors.

GUEST COLUMN: How Many Contacts is the "Right" Number?
By Ray Jutkins, Power Direct Marketing

Down to Business-to-Business
Marketers now spend more to reach businesses than consumers. According to the Direct Marketing Association, direct marketing represents the biggest share of business-to-business advertising budgets this year. Take a closer look at the recent developments in the business-to-business marketplace.

8 Ways Mini-Sites Work Wonders
Taking on its own "personality" or theme, a mini-site allows visitors to focus on the sole purpose of the site. These visitors won't get lost or confused looking for specific information within a corporate or e-commerce. A mini-site can stand alone completely owning its own URL or using an extension of an existing URL. Linking visitors to your corporate or e-commerce Website is easy and makes sense in a variety of situations.

The Wall Street Journal Breaks All the Direct Mail Rules – And Still Wins …
As recently reported by DIRECT Magazine, after 29 years as the lead prospecting package for The Wall Street Journal, the "two young man" package has finally been beaten by a double-the-length mail piece that adds full-color photography, a first in the Journal's history. Like the original package, the new mailing is unconventional because it breaks several basic direct mail rules: A Four-Page Letter, Using Fear as a Motivator, Letter is NOT Personalized, and No Offer. What made the new piece beat the 29-year reigning champ when it had so much going against it?

Feelings, Nothing More Than Feelings
The world's great authors, poets, screen and speechwriters have always made it a point to aim their words straight at the hearts and souls of their audiences. The most successful direct response marketers also know it's true . . . emotion will bring greater results than a dry statement of fact. Not sometimes, every time. Read on to learn how to use emotional copy to get a desired response.

Making A Case for PR Publicity
It's true, public relations can be a powerful tool to draw attention to your organization, in conjunction with direct marketing or on its own. Take this refresher on the Difference between Publicity and Advertising and the Top Six Reasons to Use PR.

The Impact Of Just The Right Words
Kids and direct response writers have something in common: they both understand the power of clear and simple communication. Getting their point across loud and clear is a definite skill that kids possess when they want something "right now!" For a more effective message, apply some of these same principles to your next project.

Going POSTAL Works Better Than Ever to Drive Web Site Traffic
Direct mail is driving people to the Internet ... not to surf but to buy what they want, when they want and at a specific Web Site. Here are a few proven ideas that could work for your business.

Brainstorming. Your next High Quality list source is just thoughts away
Taking the time to think about alternative or additional list sources could increase the success of your next program. Are you confident that you've thought of ALL the list sources available to you? If not, try BRAINSTORMING some ideas. It's quick and painless, and could really pay off.

Eight Ways To Improve your Next Direct Marketing Campaign
Following a recipe when you're baking a new treat isn't a bad idea, right? So why not follow a few basic, but essential, rules every time you create a new direct mail campaign? Follow these rules for a deliciously effective program.

Merge into the FAST LANE of e-mail Marketing
E-mail Marketing. It sounds simple, right? We should remember however, that it is a direct response medium, requiring knowledge of and experience with tactics such as lists and databases, effective copywriting, and personalization techniques, to name a few. Read these important REMINDERS before your next e-mail campaign.

Avoid e-spamming by using the list in your own back yard.
There are ways to protect yourself from "e-spamming" when you buy and use e-mail lists. However, the safest e-mail campaign could begin with the e-mail list just waiting to be harvested from your very own back yard. Read on to learn more.

t - e - s - t is a four letter word.™
Testing your direct mail campaign is smart. The pay off is two-fold: 1. a big picture look at what will happen when you combine your list, creative, copy, format and other components. And 2. the chance to make changes if the results aren't exactly what you were expecting.

Case Studies

Revamped Space Ad Boosts Leads Sixfold for Command Vehicle Marketer
In 2003, LDV, Inc.’s advertising campaign brought in an average of nine leads per month – not reflective of its position as the nation’s leading supplier of mobile command centers and special service vehicles. After launching a new ad campaign on February 4, 2004, LDV has already increased its average leads per month by over 500%. Learn about the strategy behind the campaign, which involved a comprehensive competitive analysis, new media plan, ad creative and offer, and a microsite for capturing and processing leads.

Microsoft Business Solutions Samples Portfolio
This win-win relationship dates back to when Microsoft Business Solutions was known as Great Plains Software. Over time, we've had the pleasure of working on a great variety of projects - from direct mail and public relations to complete campaigns and Web work - for various groups within the organization and with certified partners. Our portfolio is designed to showcase some of Johnson Direct's most recent work for Microsoft Business Solutions.

Testing Takes Guts ... but it Pays Off for Lutheran Social Services - PART TWO
Testing new ideas against your control package is essential when you are looking to improve response rates. The key word here is “testing.” Testing allows us to determine, in a real world setting, what works, what doesn't work and why. Like direct marketing itself, testing is about numbers, ROI and data.

Lutheran Charity's New Appeal Raises Average Gift by $25 - PART ONE
Our work with Lutheran Social Services made headlines (inside cover!). Dig into the details of how - with just one campaign - LSS increased its average gift by $25 from its in-house donor list. It may give you an idea or two. Our "two-part" approach has had a great impact with other non-profit and for-profit clients as well. Call us to find out if there's a formula for your organization that has yet to be discovered!

Downloadable Buyer's Guide Entices Prospects to Explore New Xtreme Service
Two software companies partnered to bring a new, specialized field service solution to a very specific marketplace. To introduce the new solution to prospects, the companies hired Johnson Direct to execute a multi-channel direct response campaign.

Mini-Websites Boost Event Attendance for Microsoft Business Solutions
Event marketers should strongly consider multi-channel marketing to promote their events. A direct mail invitation plus a mini-Website is a perfect example of effective multi-channel marketing. The primary benefits of creating a stand alone “mini-Website” for your next event are two-fold. First, it promotes the event specifics, including dates, locations, agenda, contact information, etc. Second, it provides a quick and easy way for the invitees to register for the event and for you to manage registrations.

Media Kit Puts Proven Direct in the Spotlight
Personal Press” by Larry Riggs made the cover of DIRECT magazine’s April 2003 issue. This was great news for Mike Limbach, president of Proven Direct. Limbach is quoted in the article and positioned as an expert resource for variable imaging (personalization printing). Find out how Proven Direct got this "personal press" in a leading industry publication.

Summerfest Adds E-mail to 2003 B-to-B Marketing Plan

Following a recent campaign, reports strongly suggest that e-mail will prove to be a new tool to help Summerfest generate business-to-business ticket sales. Within three days, the 2003 Summerfest VIP Club e-mail generated a 3.39% clickthrough rate. Multiple clickthrough opportunities, or links, within the e-mail increased the likelihood that the reader would find something of interest to him or her and click to get more information. This e-mail offered four text link clickthrough opportunities for the readers.

Simple Self-mailer Outperforms 5-piece Package
Within six months, a cost-effective self-mailer helped Wisconsin’s number one health insurer, BlueCross & BlueShield United of Wisconsin, generate a 1.7% response rate for its Personal Choice product, dramatically increasing sales leads. Not only did the self-mailer campaign exceed its weekly lead generating goal, but its cost per mailing was four times less compared to its test opponent, an attractive, glossy five-piece package.

In One Stroke Direct Mailer Signs-Up 84% Of Annual Memberships For New Aquatic Center
Never underestimate the power of the right offer, made at the right time. Printed on the package envelope, Whitewater Aquatic Center offered five free day passes to prospective members as an incentive to join the new facility. The offer persuaded prospects to open the package, and sign-up on the spot.

When is a FREE offer a BAD offer?
When consumers suspect that an offer is TOO GOOD TO BE TRUE, they shy away. Marketers should know the rules of making really good offers really believable. Here's a perfect example of what NOT to do and how to make your offer convincing.

Going POSTAL Works Better Than Ever to Drive Web Site Traffic
Direct mail is driving people to the Internet ... not to surf but to buy what they want, when they want and at a specific Web Site. Here are a few proven ideas that could work for your business.

Johnson Direct Advertising Samples
Our approach is to build a brand directly. That means helping establish or enforce the brand identity while SIMULTANEOUSLY creating a lead or order by creating a sense of urgency and reason to respond...today. We do this by creating a unifying image and using direct response tools like the web and e-mail to work with your space advertising to create both awareness and results.