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The Newsletter Is Stronger Than Ever


By Grant A. Johnson, Johnson Direct

Newsletters help businesses generate sales leads, acquire new business
and improve customer retention ...


Keep your company front-of-mind with an online and/or printed newsletter. Newsletter readers evaluate newsletters using criteria such as readability, interesting information, well-written, well-designed, access to additional information/content, and overall satisfaction.

e-newsletters can be especially effective -- and affordable. A recent Nielsen Norman Group Report finds that “users” (recipients) have highly emotional reactions to e-newsletters. This is in strong contrast to studies of Website usability, where users are usually much more oriented towards functionality.

Create a Bond with Content

The positive emotional aspect of newsletters is that they can create much more of a bond between user and company than other marketing techniques can.

Here are some generic newsletter content ideas:

  • Coming events
  • A calendar of regular events
  • Project updates, particularly if they have been supported financially or otherwise by readers (include progress graphics like tote boards, charts etc)
  • New and mooted projects, personnel involved, objectives, form of assistance sought etc
  • Other news from or concerning the organization
  • Contact information for the organization (as distinct from the newsletter masthead, where contact information regarding the publication appears)
  • Update on aspects of the organization (such as news on finances etc)
  • Notes about special offers, special discounts to readers
  • Case studies and success stories about the organization and how it functions
  • Stories about people who were helped by the organization (or the newsletter's readership)
  • Miscellaneous articles around the general theme of the group's main interests
  • Lists of current customers/readers regardless of the value of their contribution
  • Profiles of individual customers/readers
  • Excerpts from articles (found in newspapers, magazines etc) about the organization or the group's common interest
  • Features that focus on the operation, success and (particularly) personnel of departments within the organization
  • Profiles of experts or “celebrities” connected to, or who are known to have sympathetic views to, the readers' common interests
  • Stories about the early days of the common interest or organization
  • Inspirational passages, quotations and extracts
  • Calls for contributions to the newsletter from amongst the readership

Before you begin your newsletter campaign, put your goals to paper. It is important for your organization to understand why a newsletter campaign, printed or electronic, is an integral part of its marketing efforts to:

  • Inform people about how to choose, buy and use your product or service.
  • Convince prospects and customers to buy/use your product or service.
  • Counteract misconceptions about your product, service, organization.
  • Persuade prospects and customers to contact your business or visit your Website.

The time and effort to create a plan will save your organization a lot of headaches at a later date. A plan will include:

  • Marketing objectives
  • Target market and audience profile(s)
  • Key messages
  • Content and design strategies/tactics
  • Authority and approval process
  • Timeline and budget

So, what's the first step to making your newsletter campaign a reality? Call Johnson Direct. Our newsletter know-how may be the direct response solution that helps you improve your bottom line.

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Solutions to Your Newsletter Challenges

Johnson Direct develops a combination of print and electronic newsletters very effectively for clients across the country. We’ve found that their biggest challenges in creating an effective newsletter are:

1. Setting Goals
Don’t underestimate the power of putting your goals in writing. Your goals might be to generate leads, drive traffic to your Website or to keep your company’s name in front of prospects and customers. Your newsletter’s success depends on a strategy and content that is designed specifically to achieve the goals you’ve put to paper.

After you decide on these goals, quantify them whenever possible. Measure the success of your newsletter and make adjustments to your strategy and content to create a stronger marketing tool.

2. Creating an Effective Subscription Page
Getting people to subscribe to your e-mail newsletter isn’t easy, but it is critical. If you request too much information on the subscription page or the e-mail newsletter description is weak, you'll lose prospects.

Many, many Websites solicit a visitor’s e-mail address without providing a description of what the newsletter will offer. Remember to include a brief description of your e-mail newsletter. It must be written to appeal to your audience (here’s what’s in it for you) and should include the following:

  • Audience: Who should read your e-mail newsletter
  • Content: The type of content your e-mail newsletter offers
  • Benefit: Benefits to the reader of subscribing/reading the e-mail newsletter
  • Frequency: How often you publish
  • Call to action: Exactly how to subscribe

3. Finding and Creating Appropriate Editorial Content
Finding good quality articles highly targeted to your audience is often difficult. However, there are many ways to create editorial content. For example:

  • Case Studies/Testimonials: Write a story that demonstrates a customer’s problem and the strategy your organization used to solve it.
  • How-to articles: Offer advice and tips that your audience can apply to their professional lives. Make sure they are relevant to your audience and relate to your business.
  • Interviews: Speak with an industry expert. Write the interview in a question-and-answer format. This can work well with a panel of experts.
  • Seminar coverage: Attend an industry conference or seminar, and write an overview.
  • Guest columnists: Invite industry experts to contribute. Often, they'll do it for free for the exposure. If you get someone who's good, ask him to write on a regular basis.
  • Previously published pieces: If you read something you find valuable, share it. It's usually not a problem to write a brief intro, then link to the original. If you want the article to appear on your site or in your newsletter, you must request permission and possibly pay a fee to avoid copyright violation.

Finding quality content takes time, whether you create it from scratch or subscribe to a syndicated service. To produce a higher quality e-mail newsletter, be organized and plan each issue ahead, with enough time to write and edit articles. Or, call Johnson Direct. Our newsletter know-how may be the direct response solution that helps you improve your bottom line.

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Newsletter Examples

One message does NOT fit all. Johnson Direct helped Proven Direct use the customer/prospect data it has to speak to its varied audiences as individuals. This newsletter is designed to:

  • Let each individual know that Proven Direct understands his or her needs.
  • Tell that person Proven Direct is working on new solutions based on his or her recent inquiries.
  • Offer products and services to support their past orders.
  • Illustrate the benefits you know mean the most to them.

How can a newsletter get so specific and so personal? Variable Imaging. It’s the strategic integration of personalized, accurately targeted content (copy and graphics that are specific to the personal interest of each recipient) into your printed piece.

When an individual receives a marketing communication that contains a message of relevance to his or her particular needs, you’re more likely to make an impact – and increase response rates.

At Johnson Direct, we practice what we preach. To keep in touch with and in front of our prospects and clients, Johnson Direct publishes three distinct newsletters:

1. Dealing Direct eZine: the twice monthly electronic magazine-style newsletter you're reading right now.

2. Second Monday News: a bi-monthly
printed newsletter offering brief but practical
advice that our marketing audience can
apply immediately to their day-to-day activities.

 

 

3. Dealing Direct: a printed, quarterly newsletter that provides in-depth how-to articles and case studies.

Subscribe to one or all of our newsletters today!

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For more information, contact Johnson Direct toll-free at (800) 710-2750 or visit www.johnsondirect.com.